Our Vision
To lead the operation of touristic services in Sierra Leone through constant improvement, customer satisfaction and innovation. To be a company highly rentable with an outstanding excellence and exemplary relations with the community, the environment and the social responsibility.
Our Mission
A firm commitment to customer satisfaction. We seek to always provide professional solutions and added value in all our services to exceed our client’s expectations and to achieve our partner’s goals.
Our Objectives
Theobjectives for Joserine Tourism are as follows
- To understand and meet our customer needs and help them to enjoy their pleasure and business travels.
2. To provide reliable information to clients and make their business and pleasure missions to Sierra Leone and west Africa a success.
3. To provide a bridge between the culture of our clients and that of the host country in Sierra Leone
Our Core Values
The core values of Joserine Tourism are costumer service, loyalty and integrity, communication, innovation, quality, team work and responsibility. We offer the same level of service to all our clients. We comply with strict principles of professional conduct and ethics. our team of professionals provide every help you may need for travel both business and pleasure.
Innovation
We are committed to bring improved solutions for our clients. The innovation is continuous improvements on solutions to the needs of our clients. This improvement starts with our staff members so they are able to serve our clients better.
Team Work
The success is the result of working together to satisfy our client’s needs. Trust, mutual respect and enthusiasm are the angular stones of our team work.
Communication
We make emphasis on communication (both external and internal) so our representatives can fully understand the client’s needs. This principle makes us serve our clients and exceed their expectation.
Customer Service
We have the commitment and the passion to satisfy our client’s needs and we manage to accomplish them.
Quality
We emphasize on quality from information generated delivery. Our true quality commitment allows us to make promises become facts, creating tangible results and benefits.
Loyalty and Integrity
Our standards are high and they are reflected in all our operations.
Responsibility
We are concerned in doing the right thing.